This website is operated by Terminis Spain SL (hereinafter referred to as “Terminis”), with legal address at Vía Augusta, 13, 08006 Barcelona (Spain), phone number +34 960 500 761, Tax Identification Number B66271396.
In accordance with the provisions of Spanish Organic Law 15/99 of 13 December 1999 on the Protection of Personal Data we inform you that your personal data will be stored and processed in files owned by Terminis Spain SL for the following purposes: manage business relationship and keep you informed of our products and services through any channel, including electronic.
We do not store credit card details nor do we share customer details with any 3rd parties.
We do not and will not sell, rent or loan any information that identifies you to any third party without your consent. Nevertheless, we may eventually use reputable partners, suppliers or agencies to process your personal information on our behalf: when so, we will request fully compliance with the most strict security standards and with our instructions.
If we release any future business depending on our company (Terminis Spain SL) or on any other company participated by it, which is related with the products and services offered by Terminis, we will be able to use your personal data to inform you accordingly and to allow you to use or contract them. In this case, we will inform you previously so that you can cancel your data regarding those services.
When signing up or contacting us through our Website we will collect two types of information:
1. Personal information such as your name, address, telephone number, and email address as voluntarily provided by you.
2. Information such as your computer’s IP address and anonymous information collected from cookies when you are browsing our website to help us understand how to improve our website and services to you. For further information about our cookies policy, please visit /en/Legal/Cookies
The Data Protection Regulation requires amongst others that your personal data shall be processed lawfully and fairly. It should be adequate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies.
If you would like to exercise your rights to access, rectify, cancel and oppose the use of these details, you can email us at firstname.lastname@example.org or mail us at Terminis Spain SL, Vía Augusta 13, 08006 Barcelona (Spain), attaching a copy of your personal ID or similar.
We use a feature of your internet browser called a 'cookie' on the Terminis website.
A 'cookie' is a very small text file that your web browser places on your computer's hard drive which allows us to help you get the best out of your visit to the website and improve your user experience. A 'cookie' can be thought of as an identification card which tells a website when you have returned.
Terminis processes all the information it holds with the utmost care and security.
We don’t store or process your bank or credit card details. These data shall be straightly processed by our payment services providers, who are compliant with the most extended security and legal requirements.
Please be aware that we will only ever contact you requesting confirmation of account details when your card is declined at the point of payment.
If we contact you we will never ask for your password.
We advise you never to enter your account number or password into an email or after following a link from an email.